Operations Analyst

Permanent employee, Full-time · London

The role

Operations Analysts at InsurX cover a very wide breadth of tasks and responsibilities. We want to nurture talent and get you involved with the parts of the business you’re most excited about. Our core responsibilities, however, are:

· Day-to-day trading of risks with brokers through our Exchange platform
· Development of effective relationships with brokers across the market to attract new flow to the Exchange and increase InsurX’s share of portfolio with our existing broker partners
· Gathering and presenting insights from our own datasets, as well as anecdata from our insurer and broker partners, to widen the scope of risks and add new verticals to the Exchange
· Developing and maintaining applications & tooling to manage new products & processes – the Ops team is the owner of “the new” at InsurX. Product launches are led by the Ops team, and we often mock up the v1 prototypes of new products or changes to our existing applications to increase InsurX’s capabilities
· Developing analytics to surface the health of the end-to-end operations of our Exchange as well as to provide insights to our insurer and broker partners
· Collaborating with every team across the business to understand how we can deliver further value to our customers, level-up InsurX’s capabilities on the whole, and gain hands-on experience launching new products and verticals

About you

We’re building a multidisciplinary, self-propelled Ops team. We’re looking for bright generalists who also have a “second hat” – whether you’re a pure operator, have a flair for product, love wrangling data, or simply live for sales. We’re building our team out around our strengths and weaknesses, and we want to continue stitching together the patchwork of our Ops team’s capabilities. We think someone who is a good candidate for the role fits most of the below:

· Strong organisational skills, high attention to detail, and unafraid of asking when you need help (we’re dealing with $MM transactions!)
· Excellent communication and interpersonal skills, able to effectively work cross-functionally with the rest of team InsurX, as well as with external stakeholders and customers at a senior level
· Capable of establishing and nurturing strong relationships with brokers and underwriters to help InsurX deliver further value to our customers
· Comfortable in a fast-paced environment. You’ll own projects and key customer relationships from the get-go
· An analytical mindset & proactive problem solver – whatever your flavour of problem
· Previous Ops, Sales/Account Management, Product, or Data experience is a plus!
These aren’t strict requirements, and if you think you can meaningfully contribute to one or more of our core disciplines as an Ops team, we’d love to hear from you.

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About us

InsurX’s mission is to bring the $300bn complex commercial insurance industry into the 21st century.

We are a two-sided digital marketplace connecting insurers and brokers to trade complex risks – think ships, concerts, and cyber-attacks.

We’re a startup founded in 2021, looking for great people to join our team at an early stage and have an outsized impact on our business and industry.

We are on a steep growth trajectory, binding USD 20m premium in our first year of trading and targeting USD 100m traded in 2024. This is just the beginning.

We’re making a success of this by trading insurance in a new way: one that combines insurance expertise with outside talent. We want to work with people who are intellectually curious, who love to be challenged and who take the initiative to make things better.

InsurX is an equal opportunities employer. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by law. We offer enhanced parental leave, work in a hybrid manner including in office and remote working, adjusted to each individual and have a number of ERGs including race and neurodiversity.

Unfortunately, at this stage we are unable to sponsor work permits or visas.